While the pandemic causes disruptions in our daily living, it also helps accelerate the pace companies adopt technologies from accepting cashless payment, digitising their process flow to using technologies to engage customers. Without due considerations, decisions taken by business owners to hop onto the digital bandwagon might be detrimental in the long run.

Let’s look at Food Delivery services, which many of us might use to continue our little indulgence during the Circuit Breaker or Lockdown — ordering food from a restaurant that we used to patronise or a cup of bubble tea.

There are generally two types of food…

Governance, Structures and Processes

In my last article on IPMA, I wrote about the first competence element in the Perspective Area, Strategy. In this article, I am writing on the second competence element, which is “Governance, Structures and Processes”.

This competence element aims to enable the individual to effectively participate in and manage the impact of governance, structure and processes on projects.

2020 saw a massive adaptation of digital technologies across different sectors, especially in eCommerce. The USA alone reports growth of eCommerce adaptation from 17%-33% in 2 months, and the previous forecast was 24% by 2024.

One of the sectors that I feel can benefit from digital transformation is Food & Beverages, especially in restaurant operations. Besides enabling the business to control their operations better, they can also leverage this to provide a better customer experience.

While there are solutions available for business owners to use, I feel that digital adaptation in this sector is still fragmented. …

Find me using face recognition

Development in Face Recognition can be designated as “Fast & Furious” with improved performance and broader acceptance in different application over the last decade. Comes with this is the question about the violation of privacy by the user of face recognition. I will pen my thoughts on this in a separate article and focus only on the generic use of finding people using face recognition.

The Law Enforcement Agency (LEA) is the traditional user of face recognition. In recent years, we saw the application of face recognition in payment, customer service, access control, and time attendance. …

Thank you for sharing, George!

While there has been enormous advancement in surveillance technologies such as FR, there are still limitations. Lack of lighting, covering of the face, steep angle of acquisition, and others affect those matches' quality and accuracy. The accuracy on the ground varies significantly as compared to those achieved in laboratory testing. Besides technology, many other factors affect their performance and technology itself constitute just one of the many considerations.

Realistically, while a state can track someone, it is nearly impossible for them to track everyone. They will need to deliberate this action and utilise their resources…

Supporters on the train, which is specially catered by the organiser

I am not someone that people thought would go around completing Marathons, yet I am doing it. I was overweight when I started my service with the Republic of Singapore Navy in 1996. Running is to ensure that I can clear my Individual Physical Proficient Test (IPPT). Before 2002, the longest distance that I run was 10km, and it took quite an effort for me to finish that.

In 2002, I took up the challenge to complete my first Marathon in Singapore. I am an incidental Marathoner as I missed the exit at the halfway mark and ended up dragging…

IPMA ICB4.0 — Strategy Competency Element

There are five competence elements in the Perspective Area. First on the list is Strategy. What is the purpose of this Competence Element (CE)?

This competence element aims to understand the strategy and strategic processes, thus enabling a specific management domain to manage their project within the contextual aspects.

I totally agreed with you CK! When we set off to provide a solution for companies to solve their problem, the value that we bring to the table is something that's relevant to them, not focusing on technology but going to their needs.

However, the challenge now is that many are seeing the demand for the availability of grant instead of being need focus. Heading to brand, instead of capability focus. Thus, this idea will take quite some time to relate and finding the "right" customer that appreciate is the most challenging task.

Business Management System

Human Resource Management System, Accounting Management System, Inventory Management System, Building Management System, Warehouse Management System, Fire Management System, Fleet Management System.

There are various management systems available for business owners to manage the multiple aspects of their operations. However, have you ever wondered why we need so many types of system to manage our business? While there are many functions, every one of them is supporting a single business entity.

While we are using different management systems, every company’s function is interrelated and affects each other in one way or another. …

Face Recognition Banner

Mission Impossible, Bourne Supremacy, and Minority Report are movies that we can relate to the application of Facial Recognition (FR). Closer to us, the ability of Facebook to identify friends when we uploaded images and tag them is one of the applications. Facebook gives a successful practical demonstration of FR, most of the time, without manually tagging those images.

Previously, FR used to be a novelty features available to high-end CCTV cameras. FR is becoming a standard feature, and manufacturers can incorporate face finding algorithm at the camera to facilitate the FR function at the server end or even at…

Sunny Tan HC

Strategic Technologist | Human-Centric Digital Transformation | National First Assessor | Business Developer | Trainer & Coach

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